Websites

Service Website

New website for a service business, built around clarity, trust and a clear enquiry route.

Hartwell & Lane estate agency website mockup
Estate agency website structure adapted into a service website case study.

Context

What needed to be made clearer

A relationship-led service business needed a sharper public-facing site — clearer positioning, cleaner service pages, and a straightforward way for referrals to enquire.

What was built

The useful version came from a few deliberate parts

The work was scoped around what needed to move, connect or become easier to understand.

  • Positioning and copywriting
  • Homepage and service page rebuild
  • Enquiry form build
  • Enquiry form
  • Analytics
  • Mobile-first layout

Production flow

One brief becomes a live site

The work is easier to scan as a chain of build steps rather than one large website project.

01

Discovery and positioning

The brief and positioning are gathered before anything is built, so the site argues one clear case.

02

Copywriting

The brief becomes page copy for the new site, written around the service actually being sold.

03

Page build

The homepage and service pages are rebuilt around that copy and a clearer structure.

04

Enquiry form

The enquiry form is rebuilt with qualifying questions, so only the right enquiries land in the inbox.

05

Mobile-first pass

Every page is checked and adjusted so the mobile experience isn't an afterthought.

06

Launch and analytics

The site goes live with analytics wired in from day one, so results are visible immediately.

Key features

What it does

01

Rebuilt homepage and service pages

02

Enquiry form with qualifying questions

03

Mobile-first layout

Stack / tools involved

The pieces behind it

The important part is not the tool list. It is what each piece is responsible for in the workflow.

  1. 01

    Positioning and copy

    The brief and positioning were turned into page copy before any build work started.

  2. 02

    Page build

    The homepage and service pages were rebuilt around that copy, mobile-first from the start.

  3. 03

    Enquiry and analytics

    The enquiry form ships with qualifying questions, and analytics are wired in from launch.

Useful for

Where this pattern fits

Businesses whose current site no longer matches the service they offer, or who don't have a strong site yet.

Primary capability

  • Conversion-focused structure

If this looks close to your own workflow, bring the messy version and we will map the first useful build.

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